Effective Date: 07-08-2025
Fatima’s Floral & Co. (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and products.
1. Information We Collect
We collect personal information you voluntarily provide to us when you:
- Place an order
- Contact us via our website or social media
- Subscribe to our newsletter
- Request custom floral services
- Participate in promotions or giveaways
This information may include:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely via third-party processors)
- Messages or special notes related to orders
We may also collect non-personal information automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
2. How We Use Your Information
We use your information to:
- Process and deliver floral orders
- Communicate with you about your order or inquiry
- Customize floral designs per your requests
- Send updates, promotions, and seasonal offerings (with your consent)
- Improve our website, services, and customer experience
3. How We Share Your Information
We do not sell or rent your personal data. We only share your information with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping/delivery services (for local or national deliveries)
- Professional service providers (IT support, website hosting, etc.)
- Government authorities, if required by law or legal process
All third parties are obligated to keep your information secure and confidential.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, understand site traffic, and improve our services. You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable precautions to protect your personal data from unauthorized access, misuse, or disclosure. However, no digital platform is 100% secure.
6. Your Rights
You have the right to:
- Access or update your personal information
- Unsubscribe from promotional communications
- Request deletion of your personal data (where legally applicable)
To exercise these rights, email us at privacy@fatimasfloral.com.
7. Third-Party Links
Our website and social media may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under 13. If you believe a child has submitted personal information, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.
10. Contact Us
For questions about this policy or your personal data, contact us:
📧 Email: privacy@fatimasfloral.com
🌐 Website: www.fatimasfloral.com
Would you like this adapted for a printed form or embedded into your website footer with checkbox consent for order forms or email signups?
